While most people view IM as a vehicle for sending direct messages, nowadays most instant messaging apps employ centralized servers which facilitate the delivery of messages between users. Instant messaging software has long been known for its direct peer-to-peer connections, pioneered by the now-defunct AOL Instant Messenger (AIM).ĪIM, and other similar IM programs, initially allowed two ‘contacts’ to directly send and receive text-based messages, provided both users were online, logged on with the client, and had access to each other’s unique screen names. Instant messaging, also known as IM, is an online communication method used to connect two or more people in real time for back-and-forth conversation. ![]() Consider Whether IM Maximizes or Hinders the Interaction Avoid Free Instant Messaging Services in the Workplace Best Practices for Your Instant Messaging.Instant Messaging Helps You Work Smarter.
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